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BINDING AUTHORITY SUSPENDED: Tropical Storm Henri

Aug 22, 2021

Please be advised that we are monitoring Tropical Storm Henri as it tracks north along the eastern seaboard of the continental United States and the eastern maritime provinces of Canada. We are taking the following underwriting precaution: We are suspending all agent’s binding authority for all lines of business effective Saturday, 08/21/21 @ 8 pm until Sunday,…


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Holiday Hours | Independence Day 2021

Jul 1, 2021

In honor and celebration of Independence Day, please note our holiday hours: Friday, July 2, 2021 – CLOSED Monday, July 5, 2021 – CLOSED **Please note that you can always report a claim by calling our 24-Hour claim phone # 800-721-5001 x2. Thank you for your business.  Be Well & Be Safe this Holiday Weekend!…


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Commercial Lines Rate Changes

Apr 30, 2021

Statewide Underwriting Services is implementing important changes to our Mid-Hudson Co-Operative Insurance Co. for BOP & SMP lines of business (and) Claverack Cooperative Insurance Co. for BOP lines of business.


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Personal Lines Credits | Now Available

Mar 18, 2021

We have some exciting developments in our Personal Lines department. Effective immediately, we will be implementing the following credits when applicable for all eligible new business and renewals. Available Personal Lines Credits: All companies – 5% loss-free credit on all personal lines business, excluding Mobile Home. **Eligible with 3-year loss runs at Underwriter discretion. Claverack-Dwelling…


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Special Announcement | A Job Well Done and New Beginnings

Jun 2, 2020

Any job well done is more than just a paycheck. In our industry, a job well done is exemplified by taking care of your customers, policyholders, staff, and of course, family, all while being available whenever and wherever those people need help; this is our business. We restore people’s lives and help them when they often need…


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Billing & Payment Updates

May 21, 2020

Billing Addresses by Company   Claverack: Insurance Policies 104A Bracken Road Montgomery, NY 12549 Mid-Hudson: Insurance Policies 104 Bracken Road Montgomery, NY 12549 Midrox: Insurance Policies 104B Bracken Road Montgomery, NY 12549 Payment & Fees             Minimum downpayment of 25% of the premium, fire fee in full, and installment fee…


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Agents: Request for Information

Apr 29, 2020

With all the rapid & recent changes, the need for timely communication is critical. Over the past several weeks, we have seen many changes take place within our appointed agencies. We are reaching out to collect each agency’s up-to-date contact information. While we realize this may seem redundant, we want to ensure all our systems…


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DFS Approved Rate Changes – Personal Lines

Apr 22, 2020

Our rate changes are for Mid-Hudson Co-Operative Ins Co. (only)for New & Renewal Business effective 5/1/20 : Homeowners & Seasonal HO +3% on base rates only Landlord Packages: +2.5% on Base Rates only Manufactured/Mobile Homeowners: +5% on Base Rates only Moderate rate increases are statewide based on actual loss history results and trends. It is our desire to continue…


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Relationships, Retention, and Profit

Apr 17, 2020

Last week we talked about how to provide great customer service during a crisis. One of the seven points we listed was to Continue to Focus on the Customers You Already Have . Of course, that makes sense on several levels. Let’s look a little deeper. Customers have many options when it comes to meeting…


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SWUS Quarterly Newsletter | Spring 2020

Apr 15, 2020

It’s a new year with new opportunities, and we are looking forward to what else 2020 has in store. Living and working in the property and casualty insurance industry in New York State can prove to be challenging during the winter months. The annual ritual is that we, like many companies, tend to lose money…


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How to Provide Great Customer Service During a Crisis

Apr 14, 2020

We are in a service business, and communication is always vital. During the current COVID-19 crisis, communication is critical for retaining the trust, loyalty, and business of your customers. In so many ways over the years, the insurance industry has responded well in times of crisis. We do our best to reassure and restore people’s…


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SWUS Quarterly Newsletter | Winter 2019

Feb 15, 2020

I hope you are well and are looking forward to the promises of the new year!As 2019 comes to a rapid close, it’s an ideal time to do some self-assessment in the hopes of uncovering opportunities for personaland professional growth. Here at Statewide Underwriting Services we try to work and live by our core values……


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New York Insurance Co-Ops Announce Corporate Affiliations

Dec 6, 2019

Mid-Hudson Co-Operative Insurance Company, Midrox Insurance Company, and Claverack Cooperative Insurance Company have recently joined forces under a new management company, Statewide Underwriting Services (SWUS). The new affiliation with Statewide allows each of the three companies to offer its agents more choices, greater ease of doing business through operational consolidation, and  most importantly, greater flexibility…


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Instant quoting for personal lines business

Dec 3, 2019

BLUE360 has been a successful platform for Mid-Hudson Co-Operative Insurance Company, but its technology needed a refresh. Welcome to BLUE360 2.0! A new view of BLUE360 BLUE360 is Mid-Hudson’s agent portal for quoting personal lines policies. It provides instant quotes for homeowner, landlord, manufactured home, and dwelling fire risks. But the underlying technology was becoming…


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Agency re-contracting

Dec 2, 2019

We are pleased to announce Midrox Insurance Co. has joined Statewide Underwriting Services (SWUS). Statewide is one organization with three underwriting companies: Midrox Insurance Co., Claverack Cooperative, and Mid-Hudson Co-Operative Ins. Co. Whichever company you have represented in the past; you now are an agent appointed with all three companies, with more tools and opportunities…


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